You may return items within 14 days of receiving your order.
- Items must be unused, in original condition and packaging.
- Products that are unwrapped, assembled, or installed cannot be returned unless defective.
- Hazardous materials or flammable liquids/gases.
- Bedding, pillows, mattresses, and towels (for hygiene).
- Custom-made or personalized items.
- Report damage within 24 hours of delivery with clear photos.
- We will coordinate free home pickup of damaged goods.
- Processed after product evaluation.
- Refunds are issued via the original payment method or as store credit.
- Email: cs@alhome.com
- WhatsApp: +966532405344